Student Privacy and Child Online Privacy Protection Act (COPPA)
We Commit To:
✘ Not collect, maintain, use or share student personal information beyond that needed for authorized educational/school purposes, or as authorized by the parent/student/school.
✘ Not sell student personal information.
✘ Not use or disclose student information collected through an educational/school service (whether personal information or otherwise) for behavioral targeting of advertisements to students.
✘ Not build a personal profile of a student other than for supporting authorized educational/school purposes or as authorized by the parent/student.
✘ Not make material changes to school service provider consumer privacy policies without first providing prominent notice to the account holder(s) (i.e., the educational institution/agency, or the parent/student when the information is collected directly from the student with student/parent consent) and allowing them choices before data is used in any manner inconsistent with terms they were initially provided; and not make material changes to other policies or practices governing the use of student personal information that are inconsistent with contractual requirements.
✘ Not knowingly retain student personal information beyond the time period required to support the authorized educational/school purposes, or as authorized by the parent/student.
Collect, use, share, and retain student personal information only for purposes for which we were authorized by the educational institution/agency, teacher or the parent/student/school.
Disclose clearly in contracts or privacy policies, including in a manner easy for parents to understand, what types of student personal information we collect, if any, and the purposes for which the information we maintain is used or shared with third parties.
Support access to and correction of student personally identifiable information by the student or their authorized parent, either by assisting the educational institution in meeting its requirements or directly when the information is collected directly from the student with student/parent consent.
Maintain a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of student personal information against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.
Require that our vendors with whom student personal information is shared in order to deliver the educational service, if any, are obligated to implement these same commitments for the given student personal information.
Allow a successor entity to maintain the student personal information, in the case of our merger or acquisition by another entity, provided the successor entity is subject to these same commitments for the previously collected student personal information.
As a school administrator, teacher or parent, it is important that you understand and comply with COPPA, which is a law created to protect children. By using 30hands Services, you represent and warrant that you are responsible for complying with the Child Online Privacy Protection Act (COPPA). COPPA requires parental consent for online collection of personal information from children under 13. Although 30hands Services do not collect personal information except names and passwords where applicable, it is possible that you as teachers and educators may ask students to create assignments, projects, presentations or pages which include personal information. Because of this, we recommend that you receive parental consent when using technology in your school that is Internet-connected or that could be Internet-connected.
30hands provides parental and school consent forms on our web site at http://help.30hands.com. Feel free to use these forms as-is or to modify them to better suit your needs. Child privacy and safety are our concern, and we ask you to take precautions wherever possible.
30hands Storyteller has multiple versions: Starter, Pro and Web. These terms and conditions apply to all versions.
- 30hands Storyteller is available and appropriate to use for all ages.
- It does not require Internet access to use on an iOS device for most basic and Pro features.
- It does not require student sign-in on an iOS device.
Internet access and student sign-in are required for the following:
- To utilize the features linked to applications such as Google Drive, Dropbox, Email and Messaging
- To share projects to 30hands Cloud
- To utilize the Search from Web feature
- To utilize the Web version
Presentations published to or shared to the 30hands Community site or any 30hands Cloud site is public by default. Users can edit the presentations to make them private. This option may not always be available to users of 30hands Starter, but it should always be available to users of 30hands Pro and 30hands Storyteller Web.
We do not collect personal information from users who do not register, and we only collect user name and login information for registered users. If you register as a teacher, you are automatically added to our newsletter mailing list, but each newsletter provides a link for you to unsubscribe at any time. The newsletters are intended to keep teachers and other adult users informed with updates and changes and to provide lessons, stories and other materials meant to benefit a teacher or other adult educator. Students who register are not added to our mailing list.
Apps or packages containing stories and other content created by or published by 30hands are to be used at your own discretion. If content is inappropriate for certain age levels, we will indicate that on the product or package. 30hands Stories do not collect personal data and do not have sign-in requirements. We may or may not use parental gates for linking out of the story app or package, but we will always comply with rules and requirements posed to us by Apple.
By using the 30hands Stories apps, you agree that 30hands Learning holds copyright to the materials unless otherwise designated. As such, you agree to use the app and story content without copying it or reselling it, according to US and International Copyright Laws.
The stories covered by these terms include:
- Aesop’s Fables Remixed by 30hands
If your school uses 30hands to publish a story app or package, we will enter into a separate agreement to ensure that you select the appropriate type of content you want to have published, how it is copyrighted and how it is accessed.
30hands Cloud is a cloud-based collaborative learning e-classroom site for education. The platform combines the structure of learning management systems (LMS) with the flexibility of social media applications. 30hands is designed to keep the student focused on learning by bringing all the relevant learning materials and tools into the e-classroom, instead of launching the student all over the Internet. The main site includes courses, groups, a profile and a calendar that are personalized for each student. Courses include pages that contain learning materials customized by the teacher or curated from the web by the teacher, presentations created by the teacher or other educators (such as Khan Academy) for the purpose of student learning, presentations created by students in courses for the purpose of teaching iterative creativity, a timeline for easy access to learning materials and discussions, test/quizzes, discussion boards, blogs, and an online gradebook. In order to promote better student engagement, 30hands includes social media functionality that encourages conversation and sharing within the e-classroom. It is important to note that 30hands does not incorporate external social media applications, such as Facebook or Twitter, where privacy issues may arise, but rather draws on similar concepts to create a social experience for the students.
Student Usage of 30hands Cloud and 30hands Storyteller Web
If a student is under the age of 13, a parent or legal guardian must give consent for the child to use 30hands. 30hands requires schools, districts, or teachers to obtain parental consent from parents. 30hands has consent forms available on request by sending email to firstname.lastname@example.org.
30hands collects limited personal information from minor students only where that student’s school, district, or teacher has contracted with 30hands to collect personal information for the use and benefit of the learning environment.
If you believe that a student’s school, district, or teacher has not required parental consent prior to our collection of any personal information, you may contact us at email@example.com.
If you are a student, the following provisions also apply:
Be careful who you share your information with while using 30hands.
- You must get your parent or guardian to read these Terms before using 30hands Cloud.
- You will only register for and access 30hands Services as a student registrant, and not as a teacher, parent, or any other category of user.
- You will only access 30hands Services using the user login and/or access code given to you by your teacher. You may not use any user logins or access codes which you receive from other students or which you did not receive directly from your teacher.
If you are accessing 30hands Services on behalf of a School or District, the following provisions also apply:
- You represent and warrant that you are solely responsible for complying with the Child Online Privacy Protection Act (COPPA), which requires parental consent for online collection of personal information from children under 13.
- You must obtain verifiable parental consent (“Consent”) from all parents whose children will be accessing 30hands and provide a copy to us upon our request. For more information on COPPA, please seehttps://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
- You will only grant user logins and/or access codes to teachers and staff members who are current employees of your school or district. Upon termination of a teacher or other staff member’s employment with you, you will require that individual to return and cease using all user logins and/or access codes he or she has in his or her possession. If at any time you learn a user of 30hands claims to be affiliated with your school or district who is not, in fact, affiliated with your school or district, you will notify 30hands immediately.
If you are accessing 30hands Services as a Teacher, the following provisions also apply:
- You represent and warrant that you have permission from your school or district to enter into these Terms, to use 30hands Cloud as part of your curriculum, and that you have the authority to bind your school or district to these Terms.
- You represent and warrant that you are solely responsible for complying with COPPA, which requires verifiable parental consent for online collection of personal information from children under 13.
- You must obtain Consent from all parents whose children under 18 will be accessing 30hands and provide a copy to us upon our request. For more information on COPPA, please seehttps://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
If you are accessing 30hands Services as a Parent, the following provisions also apply:
- You will only use the user logins and/or access code(s) provided to you by your child or child’s teacher.
- You understand that your acceptance of these Terms indicates that you are agreeing to these Terms both on your own behalf as well as on behalf of your child or children who use 30hands. Children under 13 must not use 30hands without your consent as a parent or guardian.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to how we use your Personal Information or Personal Information collected from children under age 13, we will notify you by email and/or by posting a notice on our home page.
Internet Privacy & Security
Information Collection & Use of your Personal Information
30hands collects and analyzes data on how the service is used in the aggregate (how groups of people use 30hands) for the purpose of improving and enhancing its service. For example, 30hands might learn that school news and announcement pages receive a great deal of traffic, which might influence how this aspect of the service is delivered in the future. 30hands does not analyze information on how particular individuals use the service as part of general reporting procedures or in the usual course of business. However, information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service; also, such individual usage information may be furnished to your school if your school requests such information to assist in the investigation of fraudulent, abusive, or criminal activity or any other use of 30hands Services that violates your school’s rules or policies.
Usernames and Passwords
If you wish to obtain a quote for services, we request your name, email address, phone number, position, school, size of school, city and state/country. We use this information to provide you with the best quote possible.
Parents have the right to refuse further contact with their child by the site and have access to their child’s information to have it deleted by contacting the school administrator.
Parents have the right to consent to the site’s use of the child’s Personal Information without having to consent to its disclosure of that information to third parties by contacting the school administrator; but as stated above, 30hands does not disclose Personal Information to third parties, except as required by your school as part of their information management efforts. For example, if your school uses a certain third-party company to manage their classroom scheduling and attendance system, necessary information may be shared with that company to assist in those administrative tasks.
These information collection, management, and disclosure practices apply to parents, teachers, administrators, and students. If you are a parent, you agree that this is acceptable for you as well as any of your children that use 30hands. If you are a teacher, you agree that this is acceptable for you as well as any of your students that use 30hands Services.
We reserve the right to disclose your or your child’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Your Responsibility Regarding Use of the Service
It is your responsibility not to disclose any activation codes, usernames and passwords to anyone. It is your responsibility to use this Service only for the purpose for which it was intended. Any use of the Service not in accordance with the intended purpose is prohibited.
User Generated Content
30hands does not control the messages, information or files delivered in the timeline, discussion forums, comments and feedback areas and any other user generated content. You understand and agree that 30hands has no obligation to monitor the timeline, discussions, comment or feedback areas or other user generated content.
Both 30hands and Subscriber reserve the right at all times to disclose any information posted by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in the sole discretion of 30hands are objectionable or in violation of these terms and conditions.
Your school may use 30hands Services to host forums for online discussion or message posting about issues important to your community or school. Your school will decide how these online forums are used, including whether they are available to students. These are public forums, and information that users post may be available to other members of the school community, and in some cases even other schools or the public Internet. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the forums, and could be used to send you unsolicited messages. Your school will decide how it wishes to use online discussion and message boards along with any other student postings. We are not responsible for the personally identifiable information you choose to submit in these forums, postings or presentations. To request removal of your personal information from our blog or community forums, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you are a student, teacher, or faculty member you have the ability to chat with other students, teachers, or faculty members through private messages. Please be aware that any personal information you choose to share within these messages may be used by other members to send you unsolicited messages. We are not responsible for the personal information you choose to share within these messages.
Both 30hands and Subscriber reserve the right at all times to disclose any information posted by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in either 30hands or Subscriber’s sole discretion are objectionable or in violation of these terms and conditions.
Publishing Content / Communications
You acknowledge that all communications on the timeline, discussion forums, comment and feedback areas, and any other user-generated content may be public and not private communications if established as such by the school, teacher or student. In the case of public information, others may read what you say on the Internet without your knowledge. Information that is designated as private will not be generally accessible over the Internet. Always use caution when giving out any personally identifying information about yourself or your children on any discussion forum or comment or feedback area, and educate your children in the proper use of a discussion forum, comment or feedback area and the Internet.
30hands does not control or endorse the content, messages or information found on the site and, therefore, specifically disclaims any liability with regard to what is posted and any actions resulting from your participation in any online services.
You acknowledge that your profile may be viewed by other users of the site, this includes your profile photo. Any information you choose to display on your profile may be viewed by other members of the site and may be used to send you unsolicited messages. 30hands is not responsible for any personal information you choose to share within your profile. Parents, Teachers and School Administrators reserve the right to edit students profiles at any time by logging into their accounts and choosing the students account they wish to update.
From time to time, we may post customer testimonials on our web site, which may contain personally identifiable information. To request removal of your personal information from our testimonials, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
30hands is a distributor of content supplied by Subscriber, third parties, and visitors. Accordingly, 30hands has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, members or any other user of this Service, are those of the respective author(s) or distributor(s) and not of 30hands. Neither 30hands nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.
In many instances, the content available through the Service represents the opinions and judgments of the respective information provider, or the user and not necessarily that of 30hands. 30hands neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on a 30hands Service by anyone other than authorized 30hands employee spokespersons while acting in their official capacities. Under no circumstances will 30hands be liable for any loss or damage caused by a user’s reliance on information obtained through 30hands. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through this Service. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.
Updating, Correcting or Deleting Personally Identifiable Information
If yours or your child’s personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org. We will respond your access request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the ability to update your privacy settings at any time while using the site. You may do so generally by going to items you have created (pages, presentations, blog posts, etc.), editing them and marking them as “draft” or “private”.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
Links to Other Sites
If you click on a link to a third-party site, you will leave 30hands.com and be redirected to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as 30hands.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to the 30hands.com site, you should read that site’s privacy statement before providing any personally identifiable information.
Thanks for reading this far, and more importantly – Thank you.
30hands Learning, Inc.
Call us at: 781-982-9555
Email us at: firstname.lastname@example.org